Form BAI-04 · Declaration
We automated our own brokerage first. Then we decided to sell it.
Brocare AI did not start as a pitch deck. It started on an ordinary day inside Brocare Insurance Brokerage: a producer spending forty-five minutes building one quote by hand, a good lead going cold because nobody got back to them in time, a stack of insurer statements nobody had the hours to reconcile that week. We did not call a software company. We built the fix ourselves, used it inside our own brokerage every single day, and only sold it once we trusted it with our own business.
That is still true today. Brocare AI runs parallel to Brocare Insurance Brokerage. Not as a demo environment, not as a showcase, but as the actual system our own team uses to quote, follow up, prospect and report, every working day. When you see an agent on this site, you are looking at something running live in a real brokerage right now, not a concept.
Built by insurance people, not software people who read about insurance
Clause 01
Most companies selling AI for insurance have never quoted a policy, chased a renewal or reconciled a bordereau. We have. Brocare AI comes out of a team with real, day-to-day experience running an insurance brokerage: the actual workflows, the actual paperwork, the actual pressure of a client waiting on a quote. That is the difference between software adapted to fit insurance and software built inside it from day one.
Insurance is not like other industries when it comes to AI. The data is sensitive. The regulations are real. The margin for error on a quote, a policy document or a client communication is close to zero. A generic automation agency can wire up a chatbot for a restaurant just as easily as for an insurer, and it shows. We only do this. Every agent, every workflow, every decision in how this platform is built starts from the question: what does an actual brokerage or insurer need, exactly, today.
How we think about AI: it prepares, you decide
Clause 02
Every agent inside Brocare AI drafts, scores, flags and prepares. No outreach, post or accounting entry goes out without a person on your team saying yes. The only automatic message is the instant acknowledgement to someone who contacts you first. It only confirms the enquiry arrived and that a person will reply. We built it this way for our own brokerage first, because we were not willing to let a system make a client-facing decision without us seeing it. That standard does not change for anyone we sell to.
Where we work
Clause 03
Brocare AI is based in Beirut, running alongside Brocare Insurance Brokerage, and built for the Middle East and Africa first, the exact markets we know from the inside. Our home base is Lebanon, with real, active relationships already open across the DRC, Congo-Brazzaville, Nigeria, Cote d'Ivoire and Guinea, and the Gulf is next. As we grow, that focus stays the same: insurance-native AI for the region we actually understand, before anywhere else.
Beyond the standard engines
Clause 04
Not every business fits a standard package, and we do not force it to. Alongside the engines on this site, we build fully custom AI tools and agents for specific businesses and workflows, priced individually, based on what it actually takes and what it is worth to you, never off a rate card. If what you need does not exist in our catalog yet, that is a conversation, not a dead end.
The guarantee
Clause 05
We back every build with the same promise, no exceptions: your first workflow is live and producing real output within two weeks of kickoff, or we keep working at no additional cost until it is. It is the same standard we hold ourselves to internally. If it is not fast enough for our own brokerage, we do not consider it done.
Ready to see it running?
Case study: the full story of the brokerage this was built in.
Insurance is slow. We made it fast.
A 30-minute call. We show you a live agent working on a real example from your market, not a slideshow.
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